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Volunteering Australia has launched an online Volunteering Resource Hub to help anyone who helps manage, lead or coordinate volunteers.
You can search over 350 resources, including by National Standards of Volunteer Involvement category or research type.
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NFP Law have produced a National Volunteer Guide for use by volunteer involving organisations across Australia. It provides an overview of the key legal obligations organisations owe volunteers and provides practical examples, template documents and tips to assist in their understanding.
Retention of staff and volunteers begins at the recruitment stage. The things that need to be clear and in place from the beginning include:
expectations of the person and the role
work agreements or staff contracts of employment
appropriate and meaningful work for volunteers
good induction or orientation to the role and the organisation
sufficient supervision and support
availability of training and skill development
involvement in the organisation
resources available to effectively do the job
performance review or evaluation processes
a capacity for role adjustment to meet changing volunteer needs
recognition of the individual in the organisation
In addition to having suitable policies and procedures regarding volunteer involvement, it is also important to acknowledge and reward volunteers for their commitment to the station.
Organisations do this in a variety of ways:
talk to them informally
remembering birthdays with a card
anniversary cards
volunteer Christmas parties
featuring the work of a volunteer in your newsletter or on your website
ensuring volunteers can access the freebies to movies, launches, etc.
free entry to station events
discounted station merchandise
skill development
Develop a station culture that:
values training and encourages people to continue to improve their skills and/or become trainers themselves
encourages a sense of belonging, inclusiveness and interaction
thrives on a common goal and values
treats people fairly and equally
respects diversity, difference and individual talents and quirks
recognises people’s individual skills
encourages individual development toward group goals
links tasks to outcomes and makes people responsible for results
allows people to do their jobs their own way
invites participation in decision making
gives people a sense of control over their work and involvement
is a safe, healthy and positive place to be
How to plant and grow technologists at your station
CBAA is constantly working to build and improve our resource library. If you have a suggestion for a resource please contact us.
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