Contact Us

I’m a Member Station 

We offer information, advice and services tailored to community broadcasters. 

Our experienced staff are available to provide advice on all community broadcasting matters, including but not limited to broadcast law, copyright, training, station management, human resources, technical suppliers, programming, fundraising, tax, sponsorship and handling complaints.    

  • Call our Member Engagement team on (02) 9310 2999 (9am - 5pm AEST Monday to Friday) 

The CBAA's Resource Library and Learning platform are great resources to learn about topics of interest to people in a variety of roles at community radio stations. 

If you have a complaint about the CBAA, fill out this form and find out more about our complaints process. 

I’m a Potential Partner  

Call Declan Kelly, our Head of Development, on (02) 9318 9619 (9am - 5pm AEST Monday to Friday) or email at declan.kelly@cbaa.org.au.

I Have a Media Enquiry  

Contact our Communications Team at [email protected].  

I’m a Volunteer or Member of the Public  

If you have a general query, you can call our Member Engagement team on (02) 9310 2999 (9am - 5pm AEST Monday to Friday) or email us at [email protected].

If you have a complaint about a station, you can lodge a formal written complaint with the station. If you aren’t satisfied with the result, you can notify us about your complaint.

Please note that the CBAA does not have an official role in handling complaints about community broadcasters. We do not enforce or monitor compliance with the Community Radio Broadcasting Codes of Practice, licence conditions or the Broadcasting Services Act. The CBAA's primary function is not to resolve disputes within member stations, as we are not a regulatory body. Instead, we provide resources, advice, support, and connections through the station's management. While we aim to assist in resolving conflicts, the responsibility for addressing internal station disputes ultimately lies with the station itself. We remain impartial and collaborate with station management to ensure a fair and just resolution. Read more.