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POSITION: Volunteer and Training Coordinator, Melbourne (VIC)

Danny Chifley, 8th June 2021
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3CR, a community radio station that provides a media space enabling progressive communities to voice ideas and build their power to create social change, seek a dynamic and motivated Volunteer and Training Coordinator to support their large community of radio programmers and volunteers.

The Volunteer and Training Coordinator is an integral part of the staff team, this position is a fixed term staff replacement position and we need an enthusiastic and experienced person who can commit to the role.

POSITION DESCRIPTION: Volunteer and Training Coordinator
TERMS: Fixed term 7 month contract, from July 2021 – February 2022
HOURS: 31 hours per week
RATE: 38.55 p/hr + super
WORKERS AGREEMENT: Community Radio Federation bargaining agreement 2019

 

Background

3CR community radio provides a media space enabling progressive communities to voice ideas and build their power to create social change.

The purpose of the Volunteer and Training Coordinator position is to organise, encourage, train and resource volunteer Station Workers and to ensure their skills are accessed to the benefit of the station. Station workers are general volunteers and programmers.

Key Responsibilities and Duties

Station Workers

  • Respond to new volunteer enquiries (email, station drop-ins and phone) to assess their skills, interests and compatibility with the station and its needs
  • Provide new station workers with an induction and orientation
  • Accurately record and maintain database of volunteer contacts
  • Maintain reception and station duty rosters, providing training for new receptionists and station duty volunteers as needed
  • Adhere to 3CR policies and procedures at all times

Training

  • Co-ordinate and organise general training course
  • Coordinate and organise advanced training including; tailored training, live to air and podcast training
  • Coordinate Train the Trainer courses including the ongoing development and revision of training resources for both trainers and participants
  • Assist the Program Coordinator with National program training needs as required
  • Coordinate and provide resources, support and advice to volunteer trainers and provide feedback to trainees
  • Convene Training subcommittee meetings to develop training policy and priorities

General Duties

  • Attend regular staff and Committee of Management meetings
  • Assist with major fundraising activities, including 3CR annual Radiothon and subscriber drive
  • Co-ordinate and manage phone and station duty support during Radiothon
  • Support station volunteers and other duties as required

Accountability

The Volunteer and Training Coordinator reports to the Station Manager and is employed by the Management Committee of the Community Radio Federation.

 

SELECTION CRITERIA

ESSENTIAL

SKILLS AND EXPERIENCE

  1. Understanding of and commitment to 3CR’s statement of purpose
  2. Demonstrated experience working with volunteers in a community based organisation
  3. Demonstrated understanding of best practice in volunteer management
  4. High level office and administration skills including proficiency in standard PC office programs, email and google suite
  5. Demonstrated experience in delivering training

MANAGERIAL SKILLS

  1. Effectively manage tasks and set priorities in order to achieve set objectives efficiently within set timelines
  2. Ability to effectively manage self, project plans, budgets and resources

INTERPERSONAL SKILLS

  1. Highly developed communication and negotiation skills, including written and verbal presentation skills.
  2. Ability to communicate with a wide range of people from diverse communities
  3. Ability to share information and build confidence by supporting volunteers and providing constructive feedback
  4. Ability to work independently and within a team
  5. Problem solving skills and ability to propose solutions

DESIRABLE

  1. Fundraising experience in community organisations
  2. Qualifications in training delivery i.e.: Cert IV in workplace assessment and training

People from Indigenous, culturally and linguistically diverse backgrounds and people with disabilities are encouraged to apply.

APPLICATION PROCESS:

All applications must address the selection criteria in no more than two-pages and emailed to the Station Manager on or before the closing date 5pm Sunday 27 June.

Email: stationmanager@3cr.org.au

3CR is proud to acknowledge the Wurundjeri people of the Kulin nation, traditional owners of the land from which they broadcast.

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Abstract
Participatory research design appears as an attractive option in the study of community media organisations. It puts the generation of the research question, the design of data collection methods, and the analysis of the results in the hands of the researched. This approach can demystify the research process and can be an empowering experience. But, as I found out with my doctoral research, the researcher needs to carefully assess an organisation’s capacity to undertake do-it-yourself research, because, when things go wrong, this approach can also reveal conflicts within an organisation, as well as give rise to tension resulting from the divergent needs of the researcher and those of the researched. This paper describes the troubles that arose during fieldwork conducted at a community radio station, how these unexpected events forced a reformulation of the research question, and how this eventually led to an improved theoretical insight.