Content Services Manager

CBAA Communications, 14th March 2019
The CBAA are looking for a highly organised industry professional with excellent stakeholder engagement skills to manage the content and programs it provides to its members; the community radio stations.

The Job

This senior level role will play an integral part in ensuring CBAA co-designs, manages and grows its content products and services in line with its purpose to support community broadcasting for the benefit of sector participants and the communities they serve.


  • Design and oversee the successful deployment of a content framework in line with CBAA strategic plans
  • Develop business cases for content enhancements and new content products, and consider financial, people and legal implications
  • Provide cross-functional leadership between technical, business development, marketing and communication, sales and support
  • Financial management and staff responsibility (three direct reports plus contractor oversight)
  • Manage the product strategy, account management and project delivery of CBAAs content products
  • Bridge the gap between business and technical stakeholders to effectively and efficiently execute and deliver content
  • Accountability for customer satisfaction and the overall financial performance of content products

To be successful you will have:   

  • A background and understanding in public, community or commercial radio, broadcasting and audio services
  • A high-level business acumen and understanding of the industry/market
  • Strong leadership skills with the ability to give clear direct, delegate and motivate
  • Excellent stakeholder engagement, influencing and conflict resolution skills
  • A strategic approach with the ability to do grow and develop the content offering
  • Demonstrative experience in managing KPI’s, milestones and deadlines 

This is a rare and exciting opportunity to join an industry association that has a huge impact on communities within Australia. Apply Here.

Alternatively, call Emma or Louise on 02 9093 4925 for more information. 

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The CBAA are looking for an experienced Marketing and Communications Manager. You will be responsible for identifying, developing and delivering the communications and marketing plan, with oversight of the events and stakeholder engagement opportunities.


*Past webinar - click through to view webinar recording*

When done well, community engagement offers a window to understanding and responding to the needs of your community – and it can also be lots of fun!


How is media convergence impacting on established, ‘broadcast-era’ community media? This paper takes SYN (a community radio licensee in Melbourne) as a case study and employs media ethnography and policy analysis to identify contemporary challenges facing community media.

Community media requires a different approach to convergence than that which is commonly associated with the professional creative industries. In the community sphere, convergence is led by members and encouraged through open, participative processes. The ‘open source organisation’ is proposed here as a useful way of thinking through the challenges of convergence and the limitations of Australia’s existing communications policy framework.