CMTO/CBAA Webinars: Conflict Resolution

enadmin, 19th June 2014

Tuesday 24 June, 2014 - 6:30 PM - 7:30 PM AEST

Disagreements are a regular part of any community radio or television station – and in fact, they can be a healthy thing. How your station handles them determines whether the disagreements are resolved or snowball into fully-blown conflicts which can then escalate and affect everyone.

Poorly handled conflicts can be extremely detrimental to the whole organisation. This webinar will take a look at strategies for managing and dealing with conflict situations and potentially avoiding them altogether. We will also hear from stations who have taken steps to put an end to conflicts successfully. You will have an opportunity to ask questions and learn procedures to help you bring peace to your station.

Who is this webinar for?

In particular, this webinar is aimed at complaints officers, and committees and people involved in the management of community radio and television stations. However, any volunteer from a community radio or television station is welcome to attend.

Click here to register for the CMTO/CBAA Webinar - Conflict Resolution.

CMTO/CBAA webinars function as online workshops that cover various topics of interest to community broadcasters. Participants can engage with webinars from the comfort of their own computer workstation. Anyone with an internet connection can get involved. Best of all, the webinars are offered as a free service.

Content from our most recent webinar on WHS for Volunteers is available here.

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*Past webinar - click through to view webinar recording*
This webinar provided information to assist community broadcasting board members and managers to understand dispute resolution best practice and how to implement processes and procedures at their station to resolve conflicts effectively and reduce their impact on the wider organisation.


The CBAA Complaints and Disputes Toolkit is an invaluable resource for community radio stations aiming to establish or refine a system for managing complaints and disputes efficiently and effectively. 


The latest CMTO/CBAA Webinar, held on Thursday 12 June, delved into the world of Workplace Health and Safety with guest speaker Gavin Deadman from Aon Risk Services.